Lured by System Prompts?

Is it real or a scam?!

Voice of the Client: I received this message on my laptop, “Your Gmail account settings are out of date.”

Time Waster: Gmail settings sound important so I followed the prompt that led me to an in-box that I’ve never used or seen before.  There was as option at the top of that screen to [fix account] but I didn’t feel safe clicking it.  I haven’t seen that message since, but I wonder if there is something I need to keep my Gmail accurate and if I’ll lose any functionality because my attempt to update failed.

The Solution

  1. It was necessary to be connected to the internet to update the Gmail Settings. This client frequently works offline so at those times the system prompts didn’t work.
  2. The option to synchronize Google Calendar and the client phone was available in the drop down in the Gmail Settings and that was the only update needed.  This enabled automatic updates when appointments were set in either location.

Impact: How many times have you ignored a system prompt that turned out to be a necessary update to improve functionality? Following system prompts takes and they can lead you to internet sites designed to distract you from work and engage you with savvy online marketers or worse to steal your personal information?

To make sure your business and supporting technology are secured and functioning to the greatest capacity, work with a certified and reliable IT Support Professional.

To make sure your business and supporting technology are secured and functioning to the greatest capacity, work with a certified and reliable IT Support Professional.

Jim Carlucci is CompTIA A+ certified.  Count on Jim for:

Security

DRP

Computer Support

Network Support

Smart Homes

VoIP Phones

Submit your “Time Waster” Here to get free advise about your issue and earn your spot in the Voice of the Client Blog.